We appreciate that Privacy is important to you and your privacy is therefore also important to us.
All the information we collect about you is used carefully, lawfully and in accordance with the Data Protection Act 1998 and the EU General Data Protection Regulation (GDPR).
What Information do we hold?
If you have shopped with us we will hold your name, address, telephone number and email address details. We will also hold the delivery address(es) for your orders. We may also maintain a record of the products you have viewed and considered.
If you have completed feedback, we hold your name, address, telephone number, email address.
If you have requested to receive our email newsletters we only hold your name and email address. If you wish to unsubscribe please email [email protected] Please insert unsubscribe in the subject field
We may also collect information about where you are on the internet (e.g. the URL you came from and the way in which you navigate the site.)
Information we use:
We use the information we hold on you for operational purposes; such as processing your order, dealing with queries, tracking deliveries, reviewing past purchases.
We strive to offer excellent customer care and therefore the information we hold is also used to improve your customer experience.
We do not pass on your details to any other third party. Should we look to work closely with 3rd party organisations in the future we will contact you to establish your preferences on this matter.
For purposes of quality control and training, calls and emails may be monitored.